What the business is
Online mortgage lender that originates loans with software and sells them, alongside home and title insurance
The bet
Tech employees will pledge vested equity as down-payment collateral — paying 0.25 to 2.5 points above mortgage rates — to buy homes without selling their shares
How it started
Better's refinance boom collapsed as mortgage rates surged: it lost more than $300M in 2021 and $327.7M in Q1 2022 alone, conducted repeated mass layoffs that drew outrage and an executive exodus, and watched its SPAC merger deadline with Aurora Acquisition Corp get extended a third time, to September 2023.
What happened
In early March 2023 Better announced Equity Unlocker, letting employees of partner companies pledge vested equity as collateral for a down payment without selling shares. Amazon signed on first, framing it as an employee wellness benefit; TechCrunch noted Amazon never explained why Better specifically, and questioned the product: shares can drop in value, few employees have enough vested equity, and Better charges 0.25% to 2.5% higher interest rates — on top of mortgage rates hovering around 6%.
What has to be true
The mortgage refi market collapsed, so Better needed a new demand channel that incumbent lenders didn't own
Startup employees hold most of their wealth in illiquid vested shares that mortgage underwriters won't count
Amazon's scale offered a credible first customer base for a product Better could then sell to other employers
What can be applied
A partner funnel can bring demand to a shrinking lender, but pricing the equity risk onto already-stretched borrowers caps how far the gimmick travels
Aftermath
As of 2023-03-05 Equity Unlocker was live for Amazon employees in three states, with Better still waiting on its SPAC merger — Aurora's deadline now September 2023 — and TechCrunch promising to check back on whether the product found takers.
FOLLOW THE EVIDENCE
The sources
- Amazon and Better.com's unlikely pairing techcrunch.com