Joco rents docked e-bikes to gig delivery riders by the day or week and sells dedicated fleets, docking and FDNY-approved battery-charging cabinets to enterprises, across New York, Chicago and Miami.
The bet
That delivery riders, not commuters, are the market: couriers rent shared docked e-bikes, and obsessive service compounds by word of mouth without marketing.
$7.5 million in venture capital (per TechCrunch, November 2024)
Two Jonathan Cohens — one from the Rockaways in Queens, one from London — met at Columbia Business School in 2017 and launched Joco in New York in April 2021 as an all-electric, docked rival to Lyft-owned Citi Bike, paying parking garages to host stations on private property so they could argue they sat outside Citi Bike's exclusive DOT territory.
Within weeks the NYC DOT sent a cease-and-desist and sued, saying every bikeshare in the city needs prior DOT authorization; a court denied the city's bid to halt operations, then granted a preliminary injunction. Joco pivoted in March 2022 so that 100% of customers were gig workers renting by the day or week or enterprises ordering dedicated fleets (Jokr first, later Grubhub, Reef, Fresh Direct), expanded to Chicago and Miami, and says revenue grew 20x after the pivot. The founders say the business nearly died several times in year one, then became "net, net, net profitable" on only $7.5M raised, with about 50 employees, roughly 100 FDNY-approved battery cabinets sold, and its gig vertical growing double digits monthly through word of mouth.
Still running and cash-flow funded: as of the November 2024 TechCrunch report Joco had about 3,000 gig riders, ~50 NYC stations, ~18 enterprise customers and 100+ battery cabinets sold, and planned to reach 10,000 bikes by the end of 2025 and double its B2B footprint without raising new equity.
TechCrunch reported the full arc on 2024-11-30, and the story drew 118 points and 58 comments on Hacker News by 2024-12-26 — verifiable, dated attention.
The bet is falsifiable: after being sued as a consumer bikeshare, Joco staked everything on delivery riders renting shared docked e-bikes, and that model reached profitability.
The era contrast is sharp: VC-heavy micromobility rivals shrank or died, while Joco stayed profitable on $7.5M selling docks, charging cabinets and concierge, not rides.
Operational wedge: riders never lock, store or charge bikes; daily rentals plus B2B fleets keep vehicles earning around the clock, and word of mouth drives growth with zero marketing.
A regulatory wall can be the cheapest strategy consultant: being sued pushed Joco off the capital-heavy bikeshare treadmill into a niche where riders pay daily and word of mouth replaces marketing.
As of the 2024-12-26 Hacker News discussion, Joco was live, profitable and cash-flow funded, with roughly 3,000 gig riders, about 50 New York docking stations and 18 enterprise customers across New York, Chicago and Miami. Its announced next steps — 10,000 bikes by end-2025, 1,000 charging cabinets, doubled B2B footprint, new Brooklyn and Queens stations, more four-wheeler cargo bikes — were to be paid from cash on hand and possibly debt, with no new equity planned. Traction evidence ends at the November 30, 2024 TechCrunch report and its December 26, 2024 HN thread.
FOLLOW THE EVIDENCE
The sources
- Joco almost died at launch. Now, it's a lifeline for e-bike delivery riders — and a profitable business TechCrunch · techcrunch.com ·
- NYC files lawsuit to halt Citi Bike rival JOCO's e-bike operations TechCrunch · techcrunch.com ·
- Joco shifts to e-bike deliveries after lawsuit from NYC TechCrunch · techcrunch.com ·