What the business is
TPG Telecom is an Australian telecom building and running Singapore's fourth mobile network
The bet
That a fourth Singapore mobile network could win subscribers with a S$10 no-contract SIM-only plan even with thinner coverage than Singtel, StarHub and M1
Starting capital
A$68.9M of capex on the Singapore mobile network build, plus A$1.8M of start-up losses for the six months to 31 January 2020
How it started
TPG entered Singapore as the city's fourth wireless operator and launched free trial services in December 2018, more than a year before charging anyone.
What happened
The first commercial plan landed on 31 March 2020. Analysts were skeptical: Omdia's Nicole McCormick did not expect the price to be offered indefinitely; TPG had asked for more time on road-tunnel coverage, with 99% MRT-tunnel coverage not required until 1 January 2022; DBS's Sachin Mittal reckoned TPG needed at least S$120 million a year to break even and called profitability unlikely. Incumbent shares rose on launch day — Singtel 5%, StarHub 1.5%.
What has to be true
Singapore was TPG's new-market bet: a fourth operator trying to live on price alone in a saturated mobile market.
The S$10 price matched the psychological threshold and was simple to read, but sat below DBS's estimate of breakeven revenue.
Without a legacy 3G network to fall back on, coverage gaps could erase the saving for many users.
Incumbents Singtel, StarHub and M1 could respond with more data while keeping a premium for coverage and quality, as Phillip Securities expected.
What can be applied
A price-disruptor entry works only while the price can climb toward breakeven — S$10 wins headlines, but S$120 million a year is what keeps a network alive.
Aftermath
As of 31 March 2020 the trial service was being phased out, a similarly attractive pre-paid plan was in the pipeline, and fibre operator MyRepublic had answered with temporary plans including 6GB at S$10. TPG's MRT-tunnel coverage deadline ran to 1 January 2022.
FOLLOW THE EVIDENCE
The sources
- TPG's market launch may end up as just a flash in the pan: analysts businesstimes.com.sg