Fin's AI-agent bet: Intercom rebrands, Salesforce pays $3.6B
After 15 years as Intercom, Eoghan McCabe bet the company on its AI agent - renamed it Fin, then Salesforce agreed to buy it for $3.6B.
Read the caseHow businesses began, found their footing and faced what came next.
The full archive, in the appAfter 15 years as Intercom, Eoghan McCabe bet the company on its AI agent - renamed it Fin, then Salesforce agreed to buy it for $3.6B.
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